Reservations | Cancellations | Gratuity | Age Req. | Comfort | Important Notes
may be made 7 days a week. We recommend at least 72 hours
advance notice for individual treatments and 2 weeks for spa
parties and corporate events. Last minute appointments are
sometimes available. Reservations may be made by calling toll free
756-1780. You can
also fill out the form on the contact
EMAIL IS THE
FASTEST AND BEST WAY TO REACH US!
most of our appointments are booked in advance, some same day
appointments are available. Please provide the following information
when booking your appointment:
Date and timeframe you are requesting (timeframe subject to
change due to
people in your party
Location of party
· Type of
treatment(s) or ask us for a
Our services are
in high demand and are often booked days in advance. Please allow
for flexibility in your request.
time of booking any services, we require a credit or debit card to
hold your reservation and a 50% deposit.
is at least a $150 non-refundable deposit for spa party
bookings. Please provide the number of people in your party
and what treatment(s) each guest would like to receive.
Payment in full is required at least one day prior to
the appointment date. We accept debit cards, MasterCard, Visa,
AmEx and Discover, cash and checks (we must receive the
check prior to the appointment date).
destination fee may apply to locations further
than 25 miles from our Frisco offices. You will be notified of
the amount of this fee in advance.
** There is a $200
minimum for individual spa services, and a $75pp minimum on spa
parties of 4 or more. Spa Parties with less than 4 people are
considered as individual treatments. Some services may require a
minimum number of people for the service to be available.
bank refuses a check, we will assess a $50 service
work very hard to accomodate your schedule, so please respect our
the commuting nature of this business, at times unavoidable delays
may arise due to road conditions, traffic, etc. If your therapist
arrives late due to these circumstances you will receive either your
scheduled treatment or a gift certificate for the amount of schedule
service. We apologize in advance for any inconvenience this
occurence, though rare, may cause.
cannot make your appointment, please call 48 hours prior to
your scheduled time to avoid a 50% charge. Non-cancellations will be
charged the full amount of the service. Your therapist will plan to
arrive at least 15 minutes before your scheduled service to allow
adequate time for set up for set up. If a client arrives at or after
the time the treatment was scheduled to start, the setup time needed
may result in loss of treatment time lessening the therapeutic and
relaxing effect of the service. Each service must end at its
scheduled time so as to not interfere with the following
spa parties, spa packages, corporate events, & bridal
at least a $150 non-refundable deposit for spa party bookings.
These must be made 72 hours in advance in order to avoid the
full 50% cancellation charge. Changes to any packages must also
be made 72 hours prior. Once
your appointment date has been reserved for your event/spa party, we
will be unable to issue a refund for any individual guest
cancellations or no-shows. However, it is time that you have paid
for, so you and your guests will receive extra services to fill the
event of rescheduling, a rescheduling fee may
are not included in our treatment prices. If you are pleased
with your services, it is customary to give a 15% to 20%
gratuity to your spa technician. The gratuity may be added to the
total cost of service at time of booking if you
Our spa treatments and spa parties are designed
specifically for adults and older teens. We can custom design any
package for the younger groups. We may treat a person under the age
of 16 with written parental/guardian permission. We also ask that at
least one adult is present. In the case of a spa party with minors
(such as a Sweet 16), we will need parental permission from every
guest & may ask for additional supervision.
attention and careful draping for privacy, comfort, and relaxation
are observed during all spa services and treatments. Undergarments
and swimsuits may be worn if preferred. We encourage you to
communicate any level of discomfort to your therapist. It is
recommended that you shower prior to a body treatment.
technicians uphold strict professional and ethical standards. Any
illicit or sexually-suggested remarks or advances will result in
immediate termination of services. You will be liable for full
payment of scheduled services.
Our spa technicians will
refuse or terminate a treatment if any of the following apply:
- Broken skin or lesions
- Misconduct such as
solicitation or suggestive comments
- Any medical conditions not
mentioned at the time of reservation
are a few medical conditions that are not compatible with spa
treatments – serious cardiac conditions and blood clots; skin
disease, wounds, or tumors; cancer or tuberculosis; fever; fractures
or dislocations. Please consult with your physician regarding any
medical concerns prior to your spa services.
please state prior to your treatment . Services are generally
recommended after 12